Loan Administration Associate
The Loan Administration Associate supports the onboarding, servicing, and ongoing administration ofagricultural and fisheries loans. This role works closely with the Loan Administration team and Loan Officersto ensure accurate loan records, timely servicing, and responsive customer support while helping maintainthe overall health of the loan portfolio.
Under the supervision of the Loan Administration Manager:
Loan Documentation & Onboarding
- Prepare and process loan documentation for new and existing loans.
- Set up and maintain loan files and collateral records.
- Onboard new loans in the loan servicing system, ensuring accurate data and documentation.
- Assist with loan modifications and restructures as needed.
Loan Servicing & Account Support
- Monitor loan accounts and identify potential issues or delinquency concerns.
- Serve as a primary point of contact for borrowers regarding servicing questions.
- Coordinate with internal teams and external partners to support loan servicing activities.
- Support complex servicing matters such as forbearances, reaffirmations, or collections.
Payments & Monitoring
- Process and record loan payments and daily cash receipts.
- Assist with billing, invoicing, and late fee processing.
Reporting & Team Support
- Prepare routine loan and portfolio status reports.
- Provide loan officers with updates on outstanding servicing or documentation items.
- Assist with special projects and additional duties as assigned.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change over time
- Associate degree or equivalent combination of education and experience or experience in lieu of education (3+ years).
- Proficiency with Google Workspace and Microsoft Office.
- Strong organizational, time-management, and communication skills.
- Ability to manage multiple priorities with attention to detail.
- Professional demeanor with a customer-service mindset.
- Ability to maintain confidentiality and work independently.
Physical Requirements:
Frequent sitting, keyboarding, standing, walking. Work may require extended time on the telephone or conducting one-on-one or small group meetings. Occasional presentations to large groups (20+) may be required.
- Bilingual English/Spanish.
- Experience with loan documentation or loan servicing systems.
- Familiarity with agricultural or small business lending.
- Notary Public license or willingness to obtain one.
Please use the subject line “Loan Administration Associate” and email a thoughtful cover letter explaining your interest in the position and organization, along with your resume to:
humanresources@cafarmlink.org. No phone calls, please.
California FarmLink invests in the prosperity and well-being of farmers, ranchers, and fishers who have limited access to financial resources. FarmLink envisions a healthy food system where farmers and ranchers have opportunities to build wealth and conserve natural resources. We strive for equitable access to opportunity, resilient working landscapes, fairness and accountability, and learning from small farmers and ranchers from all walks of life. As a 501(c)(3) non-profit Community Development Financial Institution (CDFI), FarmLink has established one of the nation’s most robust economic engines to support farmers of color and invest in the success of small farms, ranches, and fishing businesses in California.
FarmLink is a growing, fast-paced organization made up of energetic professionals dedicated to making change in their communities. We strive to foster a collaborative, team-oriented workplace that supports innovative and entrepreneurial approaches to small business development. FarmLink seeks people inspired by a passion for issues of sustainability, regenerative agriculture, and social equity in California agriculture.
We believe that in order to advance a vision for a more inclusive, equitable food and farming system, we must likewise strive for a work environment that is supportive, transparent, and positive. We value curiosity, open communication, collaboration, and continuous learning from each other and the clients we serve. Each new addition to our team is a valued opportunity to bring new perspectives and approaches to meeting our mission, and we intentionally seek professionals with diverse life experiences that bring new points of view to help improve our services to the community.
Benefits offered by California FarmLink
- Competitive salary
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Health, dental, and vision insurance with a portion of premiums paid by FarmLink
- 403(b) Retirement Plan
- Professional development stipend
- Employee Assistance Program (EAP)
- Generous paid time off, including vacation and sick leave
- Paid Holidays + Two Floating Holidays
